Platform usage

Platform usage

What is an Underlying Asset?

A commodity, index, stock, currency pair or any other financial asset that constitutes the basis for creating an option.

Colors of the rates on the trading platform

Green indicates the rising of a price, and red indicates the falling of a price.

What is the time shown on this site?

The time is set at GMT +0 and it’s synchronized with the market time.

Where can I view the precise trading hours of each asset?

A detailed list of all our available assets, their description, expiry times, symbol and trading hours is presented on the platform. At the Asset Index and Expiry Rates pages, thelinks can be found at the bottom of the homepage.

Where can I view my transaction history?

All your deposits, withdrawals and portfolio history can be viewed in the My Account section. Just login to your account and select the information you wish to view.

Should I install software?

No, brightfinance is a web-based trading platform, meaning you can login to your account and trade on any device that has an internet connection.

Do you allow VPN/Tor connections?

Yes, however for best performance of the brightfinance web interface and API we recommend using a reliable and fast connection.

Why am I unable to make a trade?

Unsuccessful trades are usually a result of insufficient funds, or if you are attempting a trade on an asset outside of the market trading hours. If neither of these reasons are the case, please contact us by mail to contact@brightfinance.co, or by phone.

What is Double Up?

If you are close to your expiration time, and you think that the direction you predicted is on a roll, then you have the chance to “do it again” by clicking on Double Up. By doing this, you can create a new trade with the same conditions, for the current price of the asset. In a nutshell, when things look good, Double Up gives you the opportunity to increase your investment and thus, double your profits.
Double Up Benefits:
Increase your investment on open positions
Make double profit on expiry
Immediately capitalize on a strong position

What is Rollover?

When it’s close to expiration time of a binary option, the position is out-of-the-money, and the trader is convinced that the market will still move to his advantage, then he can decide to delay the expiration time by activating the “Roll-Over” feature and modifying accordingly the expiration time.
To do so, the following requirements need to be fulfilled:
The specific binary option (i.e. the underlying asset, expiration time and product type) is still open and needs more than 3 seconds for closing time
The initial invested amount will be increased by 30%
The position needs to be "out-of-the-money"
The Roll-Over capability is not available for the last trade of the day
The Roll-Over capability is only offered once per position

**Capital Letter GmbH, HRB242418, Adolf-Kolping-Straße 16, 80336 München, Germany. Capital Letter LTD, P.O. Box 1405, Majuro, Marshall Islands, REG. No.: 100949.** The Financial Products offered by the company include Contracts for Difference (‘CFDs’) and other complex financial products. Trading CFDs carries a high level of risk since leverage can work both to your advantage and disadvantage. As a result, CFDs may not be suitable for all investors because it is possible to lose all of your invested capital. You should never invest money that you cannot afford to lose. Before trading in the complex financial products offered please ensure to understand the risks involved. One of the international standards for preventing illegal activity, fraudulence and due to the standards of anti-money laundering policy, a customer has to pass the verification procedure. Our company is following international KYC policy, that allows us to verify identity of a certain customer, to make sure that a customer is a real person, he is over 18 years old and the card/s he used belongs directly to him. Also we are cooperating with processors, and processors are informing us right away once they noticed any fraudulent activity with the card from their side. Basically, our KYC policy is 100% guarantor of security and placed in order to prevent fraudulence. This website is not directed at any jurisdiction and is not intended for any use that would be contrary to local law or regulation.